5 Common sales metrics

Often, when companies look to integrate business intelligence processes the first department that systems are applied to is sales. By employing metrics that track sales activity and any sales-related activity, business owners can gain a better picture of overall...

Coming soon: Facebook at Work

For many business owners, Facebook is both a blessing and a curse. While it is a great way to connect with customers, it can also be a major distraction for employees. Let’s face it, Facebook is here to stay, so there’s no getting round that, but there...

Using the PAR structure in emails

Email is now the most essential form of communication in business. Over the years, email has become much more informal than when it was first introduced. Sure, this makes it feel more natural, but there can be times when this casual style leads to misunderstanding,...

Looking at online backup solutions

There are many different backup solutions out there available to small and medium sized businesses. While most owners are aware of the fact that any backup solution is important for a Disaster Recovery Plan, it can be tough to pick the right one for your business. One...

New spear phishing attack identified

When looking into the ways companies are hacked, you quickly realize that there are so many different tactics out there that it is mind-boggling. One of the more effective methods used recently is spear phishing, and in early December 2014, a new spear phishing attack...