James’ business needs IT support. Last week, the company had network issues…again. He wasn’t able to print from his computer or scan documents that he really needed — and it cost him a lead. He has held off until now because IT support can be expensive. But, as...
It’s no secret that the essential technology behind e-commerce pulled our world (albeit kicking and screaming) through 2020. Though the pandemic isn’t over yet in 2021, each day we get one step closer to the world returning to “normal…” ish. Some things (such as...
Ransomware attacks on hospitals are on the rise There are three things you ought to know about ransomware attacks on hospitals: 1. They’re incredibly common. 2. They cost far more than a ransom fee, whether or not the fee is paid. 3. Employees might just be...
Lawrence is a fantastic IT guy. As the company’s internal IT guru, he brings tremendous value to the business. He understands the company’s strategy. He understands the company’s work culture and users. He’s never late to work (8:00 am, sharp!) and is...
Truth bomb: Unprofessional phone behavior has plagued the best of us. Think back to a time when an important call came in, but at just the wrong time. Or when a helpful child answered the call for you and sunk your level of professionalism (though the cuteness level...
