What a month. What a year! 2020 has shaken us all awake (albeit rather rudely), and opened our eyes to a multitude of operational gaps in our essential business functions. Even businesses that have continued to thrive during this time have had their...
The Norm We had our work-from-home routines down. Morning team meetings, checking off our daily tasks, fitting in a walk, playing with kids, and even a mini-road trip to see what’s going on in the world. The days were starting to melt into one, and we did...
A look at how Varay uses KPIs to get better with every service call How many service calls do you receive each day? How many customers do you and your staff interface with daily? Imagine the possibilities if every single business call and service made your company...
Online school security tips With the spread of COVID-19, schools across the globe have decided to keep kids home for the remainder of this semester. While virtual tools like Zoom make it possible for teachers and students to connect from a distance, online threats are...
Working in IT has opened us up to every scenario that can occur when our clients are on the job. Whether it was something as simple as setting up a shortcut on a desktop for easier access of a website or a client having a panic attack because they thought they deleted...