How to build a better chatbot

In order to gain a competitive advantage, you would need to gain clarity before everyone else does. Of course, that’s a lot easier said than done. Similarly, chatbots initially stir up excitement, but they eventually fail to deliver the interactiveness many envisioned...

Where Meaningful Use Stage 2 is likely to cause problems

Meaningful Use Stage 2 begins on January 1, 2014, and while many health-care providers have implemented electronic medical records (EMRs) in preparation, stumbling blocks exist. Here are three of them. Getting patients to use portals. More than 50% of patients seen...

Understanding the value of ICD-10

ICD-10 are a set of new medical diagnostic codes that will be used beginning October 1, 2014, but a new study shows that many health-care providers still don’t understand the value of these codes. The study, conducted by eHealth Initiative and the American Health...

4 tips on improving Graph Search rank

Facebook has become one of the most popular and arguably most important marketing tools for businesses. In August 2013 the social network company officially turned on Graph Search for all English speaking profiles and ushered in a drastic change. A common question...

Our 4 favorite web browsers

Internet browsers are a unique type of software. No two browsers share the same list of features and functions, and almost all of them are free. That means you have a lot of options when choosing which is right for you, and that decision isn’t always clear cut. Read...