Research conducted by SIS International Research and sponsored by Siemens found that small and midsized businesses (SMBs) with 100 employees could be leaking a staggering $524,569 annually as a result of communications barriers and latency. The study identifies these top five pain points, in order of estimated cost:
- inefficient coordination
- waiting for information
- unwanted communications;
- customer complaints
- barriers to communication
In addition, researchers determined that the time spent per week dealing with communications issues was more than 50 percent higher in companies with more than 20 workers. In hard costs, your company could be losing up to half a million dollars each year by not addressing employees’ most painful communications issues!
The good news: we can help you implement applications and services to greatly improve your inter-company communications, including collaboration tools such as email and shared calendards and address books, social media technologies such as blogs and wikis, and IP-based communication tools such as instant messaging (IM) and Voice-over-IP (VoIP). Call us today and let us help you stop this expensive leak.Related articles:
- Report: SMBs Expected to Spend More Online (searchenginewatch.com)
- How Collaboration Tools Bring Cost Savings, Business Alignment (searchcio-midmarket.com)
- Inefficient Communications Costs SMBs $5000 per Employee (SMBnow.com)
